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P: Crash (6815122): No abre lightroom

Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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Buenas! Estoy con problemas al abrir lightroom. La computadora estuvo mucho tiempo sin uso, cuando la volvi a encender actualice todo lo de Adobe. Funcionan el resto de las aplicaciones pero lightroom tira este error. Ya probe instalando una versión anterior pero tampoco funciona. Tengo Windows 10. 

 

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correct answers 1 Correct answer

Adobe Employee , Apr 11, 2022 Apr 11, 2022

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

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2 Comments
Adobe Employee ,
Nov 11, 2021 Nov 11, 2021

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Set status to investigating

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Started

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Adobe Employee ,
Apr 11, 2022 Apr 11, 2022

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Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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