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P: Can't export multiple video files at once

Community Beginner ,
Mar 06, 2022 Mar 06, 2022

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I'm using Lightroom Classic 11.2 on an iMac with OS 12.2.1.

 

When I select several .avi video files and try to export them as .mp4 video files via a preset which saves them to a specific folder, it will export a couple but then the progress bar just stays the same and it never finishes the rest. It's like it gets stuck.

 

Expected result: 5 or 6 (or more) selected .avi files get exported to a folder as .mp4 files.

 

Actual result: 1 or 2 .avi files get exported to a folder as .mp4 files and the rest never get done while a progress bar stays on in LRC until I cancel the operation (I've waited 20 minutes and 10 minutes on separate occasions.)

 

I end up cancelling out and exporting them one at a time which works and is faster but is labor intensive. It prevents me from exporting more of those files.

Bug Fixed
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macOS

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correct answers 1 Correct answer

Adobe Employee , Mar 08, 2022 Mar 08, 2022

Setting status - adding bug number

Status Investigating

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LEGEND ,
Mar 07, 2022 Mar 07, 2022

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

I observe the same thing with these settings:

johnrellis_0-1646696043615.png

 

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LEGEND ,
Mar 07, 2022 Mar 07, 2022

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@Rikk Flohr: Photography, please move to Bugs.

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Adobe Employee ,
Mar 08, 2022 Mar 08, 2022

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Setting status - adding bug number

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Investigating

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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Thank you!

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Adobe Employee ,
Oct 18, 2022 Oct 18, 2022

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Greetings,

 

Updates to Adobe Photography Products were released today and contain a fix for this issue. Please refresh your Adobe Creative Cloud App ([Ctrl/Cmd]+[Alt/Opt]+[ R ]) and download the updated version “.0”. 

 

Thank you for your patience. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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Community Beginner ,
Oct 23, 2022 Oct 23, 2022

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thanks, Rick!

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